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I Am Having Trouble Completing the VF

Updated over a year ago

Thank you for your interest in joining Wellnite as a mental health care provider. The verification form is an essential initial step in our onboarding process, allowing us to verify your credentials and ensure a seamless experience for you.

Link to the Verification Form: https://airtable.com/shrUVRlFG6K5RPVzD

However, we understand that technical issues can sometimes arise while completing the form. Don't worry; we're here to help! Below are some troubleshooting tips to assist you in successfully submitting the verification form.


1. Change Your Browser: Use Chrome for Optimal Performance

We recommend using Google Chrome as your browser when accessing the verification form. Chrome tends to offer the best compatibility and performance for web-based applications, reducing the likelihood of encountering technical glitches.

2. Try Incognito Mode: A Fresh Start

If you encounter issues while completing the form, try opening it in "Incognito Mode" or "Private Browsing" mode on your browser. This mode opens a new browser window with no stored cache or cookies, providing a clean slate for accessing the form.

To open Incognito Mode in Google Chrome, press "Ctrl + Shift + N" (Windows) or "Command + Shift + N" (Mac).

3. Email Submission Option

If the above steps do not resolve the problem, don't worry; we have an alternative solution for you. You can email us the details requested on the verification form directly to [email protected]. This will ensure that we receive the necessary information, and our team can proceed with the verification process.


If you continue to experience difficulties or have any questions during the verification process, our dedicated support team is available to assist you. Please feel free to reach out to us via chat, phone (415) 767-1564, or email us at [email protected].

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