We want to make sure you have full clarity on how payments work for your sessions. Please review the details below to understand when and how you’ll receive your earnings.
Billing and Payment Handling
Platform: All payments are processed through Deel, our payment partner.
👉 Read this article on how to set up Deel.Insurance Clients: Payments for sessions with insurance members will only be processed once Wellnite receives reimbursement from the insurance provider. This applies to all insurance sessions, including those with clients referred through your Digital Practice link.
Digital practice Out-of-Pocket Clients: For your clients paying out-of-pocket, you may set your own fee and process the charge directly through your Stripe account linked to your Wellnite dashboard. A 20% platform fee applies to these sessions.
Payment Frequency
Wellnite operates on a semi-monthly payment cycle:
Payments are made on the 1st and 15th of each month.
Payment Schedule Breakdown
Sessions from the 1st–15th of the month → Paid on the 1st of the following month
Example: Sessions between February 1–15 will be paid on March 1.
Sessions from the 16th–end of month → Paid on the 15th of the following month
Example: Sessions between February 16–28 will be paid on March 15.
Important Note on Initial Appointments
Initial appointments with Wellnite members are not eligible for payment. The only exception is if no follow-up session occurs after the first appointment, in which case the initial session will be compensated.
If you have any questions or concerns regarding sessions and payments, kindly reach out to the team via chat, phone (415) 767-1564, or email us at [email protected]